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Useful Information Resources & Links

Dear Members, We have put together a list of web sites and we hope, that will be informative, useful and interesting to you.

http://www.oft.gov.uk/

Office of fair trading website which contains a lot of useful information for consumers.

http://www.consumerdirect.gov.uk/

Consumer Direct is a telephone and online consumer advice service, supported by the Department of Trade and Industry, and delivered in partnership with local authority Trading Standards Services. It provides clear, practical and impartial advice to help individuals sort out problems or disagreements you may be having with suppliers of goods or services.

More Consumer Information

How to Complain - Article in the guardian

http://money.guardian.co.uk/howtocomplain/story/0,,1738830,00.html

Trading Standards Central

http://www.tradingstandards.gov.uk/

Office of fair trading: Shopping from home article on your rights http://www.oft.gov.uk/

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